Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to thepplsplug.com 

At thepplsplug.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website (the “Site”) and services. By using thepplsplug.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies, please do not use the Site. We may update this policy from time to time, and continued use of the Site after any changes means you accept the updated terms. 

Information We Collect 

To ensure a secure and smooth experience for both vendors and customers, we collect certain types of information. When you register for an account, place an order, or interact with the Site, we may collect personal details such as your full name, business information, mailing address, phone number, and email address. If required for compliance purposes, we may also request a government-issued ID for verification. Sensitive information such as Social Security numbers or medical records should not be submitted unless explicitly necessary. 

To facilitate transactions, we collect order history and payment details, though full payment information is never stored on our servers and is handled securely by third-party payment processors. Additionally, we automatically collect certain data, including device and browser type, IP address, and website activity, to improve platform functionality and enhance user experience. 

Thepplsplug.com is strictly for users aged 21 and older. We enforce age verification methods in compliance with California laws, which may require submitting a government-issued ID. Accounts found to be created by individuals under 21 will be permanently deleted. 

How We Use Your Information 

The data we collect is used to facilitate transactions, verify identity, ensure compliance with age and legal restrictions, improve the Site, and provide customer support. We also use this information to prevent fraud, analyze trends, and send important service-related communications. While we may use certain data to enhance platform security and functionality, we do not sell personal information to third parties. 

How We Protect & Store Your Information 

We take security seriously and implement industry-standard measures to protect user data from unauthorized access or misuse. Personal data is retained only as long as necessary to fulfill transactions and comply with legal obligations. Payment transactions are securely processed through third-party providers, and we do not store full payment details. 

How We Share Your Information 

Certain information may be shared with vendors, service providers, and law enforcement agencies when necessary. When a purchase is made, the vendor fulfilling the order receives relevant order and contact details. Thepplsplug.com reviews COAs for compliance but does not guarantee their authenticity. Any disputes regarding COAs must be resolved directly with the vendor. 

We may also share user information with trusted third-party service providers who assist in payment processing, order management, and analytics. If required by law, we may disclose personal data to regulatory agencies, law enforcement, or legal authorities. In the event of a business sale, merger, or restructuring, user data may be transferred as part of the company’s assets. 

Dispute Resolution & Liability 

Customers experiencing issues with a vendor’s product must first contact the vendor directly. If a resolution is not reached, thepplsplug.com may attempt to mediate the dispute but is not liable for vendor-related issues. Additionally, we highly recommend purchasing insurance on all orders, as we are not responsible for lost or damaged shipments once they are in transit. 

Your Rights (California Privacy Rights – CCPA Compliance) 

If you are a California resident, you have the right to know what personal data we collect, request deletion of your personal information (subject to legal exceptions), and opt out of data sales. You also have the right to access and correct your data and to not be discriminated against for exercising your privacy rights. 

To make a privacy request, you may contact us at [email protected] or call 1 (866) 420-8383. California residents under 18 who have posted content on the Site may request its removal by emailing us. While we will make efforts to honor such requests, full removal is not always guaranteed. 

External Links & Third-Party Services 

The Site may contain links to external websites or social media platforms. We are not responsible for the privacy policies of these third-party websites, and we encourage users to review their privacy policies before engaging with them. 

Managing Your Preferences 

You may opt out of marketing emails at any time by following the instructions provided in our communications. However, we may still send essential service-related updates, such as order confirmations and security notifications. 

Changes to This Policy 

We reserve the right to update this Privacy Policy as needed. The most recent version will always be available on the Site, and significant changes may be communicated through email or on-site alerts. 

Contact Us 

If you have any questions about this Privacy Policy or need to exercise your privacy rights, please contact us at [email protected] or call 1 (866) 420-8383. 

We appreciate your trust in thepplsplug.com and remain committed to protecting your privacy.